The Rental Process

Renting a property with Reside couldn’t be easier

Get in touch and register your new home requirements with Reside either online or in person.

Our lettings team will keep you updated by email with new properties that match your specific requirements as soon as they are available.

You’ll be signed up to our newsletter, which contains the latest property news and listings, and you’ll be the first to receive our new rental alerts.

Book your viewings via email, over the phone, or in person – whatever works best for you.

All of our property viewings are fully accompanied by one of our friendly team members, you’ll have an individual appointment so you can take your time and really get to know the property.

When you find your ideal home, we’ll guide you through the rental application process.

To get the ball rolling we’ll need to confirm your personal details (including your identity and Right to Rent status) and the proposed tenancy terms so that we can present a formal offer to our Landlord.

Subject to our Landlord’s approval, initial application forms will be sent to all Occupants and the Guarantor (if applicable) to complete and one week’s rent will be taken as a holding deposit to secure the property. Please note, this will be held and allocated to your first month’s rent, it is not a tenant fee.

Documentation and Information Required

You may need to provide the following documentation as part of your application

3 months’ payslips,

3 months bank statements,

employment contract,

proof of address.

a contact for an employment & landlord (if applicable) reference 

Acceptable Forms of ID

Non-British & Irish passport holders should have a clear scanned copy of their passport & BRP card (front&rear) ready in addition to their share code

British & Irish passport holders should have a clear photo of their passports ready to begin the process. They will also have to present their passport in the office, in order for us to carry out Right To Rent checks. This can be posted to us & stored securely if required.

We would recommend that you bring your passport along with you when you view a property, to make the process as smooth as possible.


Checks, References and Inventory

We use a third party referencing company who will contact you by email to guide you through the referencing process. This includes a basic credit check and employer and landlord references.

Upon completion of Right To Rent checks & our Landlord’s final approval of the reference reports, a Tenancy Agreement (and Guarantor’s agreement if applicable) will be sent out to review and sign by all parties.

We will require payment of the 5-week security deposit & first month’s rent (or otherwise agreed instalment) at least one working day before your tenancy is due to start. Your holding deposit will be deducted from the balance, and we’ll need your payment to be in cleared funds before we can handover keys.

Our Client Services team will be on hand to support you through this process and will arrange an appointment for you to meet your Property Manager and collect keys from our office. Please ensure you bring a copy of your photo ID in with you so we can handover keys.

Along the way you will receive helpful emails with links to our Inventory and Maintenance portals, details of your utility suppliers and any other key information.

Whilst you settle into your new home you will have seven days to review the Inventory report and make any amendments.

For the duration of your tenancy you will have a dedicated Property Manager who will be your main point of contact should you need a helping a hand or have any questions.

We look forward to welcoming you to your new home!

Things to Note

The date your tenancy starts will be your rent due date each month

Your Property Manager will be in touch two months before your fixed term tenancy ends, to agree a renewal or make arrangements for you to checkout.

If you are on a periodic (monthly rolling) tenancy you’ll need to give us one months’ notice, in line with your rent due date, to vacate.

When you vacate your original inventory will be used as a record of the property’s condition. If there be any major differences, beyond fair wear and tear, your Landlord may propose deductions from your deposit. We will only make deductions from your deposit with your agreement.